Returns & Exchanges
At MINIMARU, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.
Initiate Your Request
Visit our online returns portal or contact our support team with your order number and the reason for your return to receive an authorization code.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused to maintain eligibility for a refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing