Frequently Asked Questions
Everything you need to know about shopping with MINIMARU
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on MINIMARU authentic?
Absolutely. We source our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality for our customers.